Bike repair shop management

Bike Ops

Bike repair shop software that keeps repairs, customers, and payments moving.

A focused operating system for bike shops: online booking, a live repair board, customer updates, payment tracking, reminders, and review follow-ups.

14-day free trial $39.99/mo after trial Stripe-powered payments
Each shop gets its own workspace yourshop.bikeops.co
01 Customers book online

Collect contact info, bike details, services, preferred drop-off, and pickup notes.

02 Staff approve and schedule

Turn requests into jobs, manage capacity, and keep the repair queue organized.

03 Customers stay updated

Send email, SMS, payment links, status pages, reminders, and review requests.

Product preview

Built for the web, the counter, and the workshop.

Run the shop from the full web workspace, then keep the same repair board, invoices, and customer updates close by on iPad and iPhone.

Web workspace Repair queue, customers, chat, services, and payments in one place.

Booked In

Joe Smith Specialized Drop-off Apr 30 · Unpaid
Pending approval Trek Domane Online booking request

Working On

Santa Cruz Hightower C Need parts Drop-off Apr 28 · Staff note added

Ready

Ava K. Liv Avail Payment link sent · $84.50 due
Bike Ops job board on iPad with booked in and working on repair jobs
Bike Ops iPad job details view with status, delivery, bike, and notes
Bike Ops iPhone invoice view with services, total, and payment actions
Bike Ops iPhone job board with booked in and working on jobs

Live repair board

See booked work, active repairs, payment state, and drop-off dates in one focused view.

Fast job details

Update status, delivery type, bike notes, and internal staff-only context from the same screen.

Payments on mobile

Build invoices, take Tap to Pay, send payment links, and record cash while the customer is there.

Customer chat

Keep service updates, photos, and questions tied to the customer and their bike.

Bike Ops iPhone chat conversation with a customer update

MVP feature set

Everything a shop needs to start taking repair work online.

Booking board

See pending approvals, booked work, active repairs, parts waits, ready bikes, and completed jobs.

Shop subdomains

Every tenant has a branded workspace and booking form, isolated by shop data.

Multiple staff

Create a shop workspace with an owner account now, with staff expansion wired into the SaaS model.

Customer messaging

Use status pages, chat, email templates, SMS updates, and reminders to reduce manual follow-up.

Service catalog

Import services and products, attach them to jobs, and keep pricing visible to staff.

Payment flexibility

Accept Stripe payments, record cash, send payment links, and keep every job’s payment state visible.

Start with a fresh shop workspace.

Create your shop, choose your workspace name, and start organizing repair work online.

Create your shop